This Privacy Policy (together with our website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This Privacy Policy also sets out how you can instruct us if you prefer to limit the use of that personal data and the procedures that we have in place to safeguard your privacy.
By using this website (the “Website”) or submitting information to us, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Website or submit information to us through or in connection with the Website or otherwise.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may monitor visits to the Website, in order principally, to ensure that it is easy to navigate, identify the areas that are of particular interest to visitors and generally improve the Website and services offered. The information we collect in this process will not identify you as an individual and it does not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the Website.
In some circumstances our records may identify organisations visiting the Website and we may use that information in managing its relationship with those organisations, for example, in considering how to develop the services that it offers.
The personal information we hold about you will depend on the services you request from us and the use that you make of those services. We may collect:
The above information may include any personal information that relates to and identifies you, including but not limited to your name, date of birth, postal address, e-mail address, telephone number, bank account details, and any other information collected as set out in the above list.
We may check some of the information that you provide against third party databases to confirm that it is accurate.
In some cases, for example where we carry out credit checks or collect information from organisations to whom we outsource functions, your personal information will be collected indirectly.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We may process this information for the purpose of:
We may also gather this information and statistics on aggregated basis for the purposes of monitoring the usage of the Website and our services and may provide such aggregate information to third parties such as advertisers, telecoms carriers, content providers our affiliated companies or prospective business partners. These statistics will not include information that can be used to identify you.
If you stop using our services or the Website, or your permission to use the Website or our services is terminated, we may continue to use and disclose your personal information in accordance with this Privacy Policy (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the Website or our services, please send your request via the ‘Contact Us’ link on this website.
If you are aged 16 or under, you will need your parent or guardian’s permission before providing any personal data. Otherwise, you are not allowed to provide us with personal information.
The internet is not a secure medium. However, we have put in place various security procedures with regards to the Website and your electronic communications with us, as set out in this policy.
Please be aware that communications over the internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/internet.
We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. You must not share your password which give you access to any of our services. Your passwords and any other secret information are your responsibility, and must not be disclosed to any third party.
We may contract with third parties to provide certain services on our behalf. Please note that if they collect any personal data on their own behalf they would be obliged to provide you with their own privacy policy. You should review their privacy policies carefully.
All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information.
We may need to disclose your data, if required by law or when requested to by regulatory bodies or law enforcement organisations, which may use your data for regulatory purposes.
Your personal data may be hosted and stored on servers that are located in India, the European Union and the United States, as well as other countries which might not have the adequacy decision of the European Union; other third-party contractors may have access to your data only for the purpose you have provided us your data in first place.
Whenever we are sending data to countries that are not providing the same level of protection as the EU’s General Data Protection Regulation (GDPR), we are going to use appropriate safeguards to protect your personal data.
Your personal data (including your email) will never be shared with any third parties for marketing purposes unless and otherwise you allow the same.
Your information may, for the purposes set out in this Privacy Policy, be disclosed for processing:
We will only retain information for as long as this is needed including for billing and for accountancy purposes. However, in certain circumstances and to comply with the Regulation of Investigatory Powers Act 2000 (RIPA) and any other applicable legislation.
We may retain the information for a minimum time of 6 months and no longer than 3 years.
We limit our liability, to the fullest extent permitted by any law, for damages arising from any cause whatsoever to the maximum amount of money that you paid/not paid for a service and/or product, or other content to INR 25,000 due to the nature of the violation, damage, compensation, or any other circumstance.
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